Pottery Tools Australia is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the personal information we collect from users of our online pottery tools store located at www.potterytoolsaustralia.com.au. By using the Site, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect various types of personal information when you interact with our Site, including:

• Personal information you provide when creating an account, making a purchase, or contacting us, such as your name, email address, shipping address, and payment information.
• Information collected automatically through cookies and similar tracking technologies, such as your IP address, browser type, device identifiers, and browsing behaviour on our Site.

2. Use of Information

We use the personal information we collect for the following purposes:

• To process and fulfil your orders, including shipping and delivery.
• To communicate with you about your orders, inquiries, or requests.
• To provide customer support and assistance.
• To personalise your shopping experience and recommend products or promotions that may interest you.
• To analyse website usage and performance in order to improve our products and services.
• To comply with legal obligations and enforce our terms and policies.

3. Information Sharing

We may share your personal information with third parties for the following purposes:

• With service providers involved in processing orders, payment processing, shipping, and other business operations.
• With marketing and advertising partners to deliver targeted promotions or advertisements.
• With legal authorities or regulatory bodies to comply with legal obligations or protect our rights, property, or safety.

We do not sell or rent your personal information to third parties for their marketing purposes.

4. Data Security

We employ reasonable security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We will retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights

You have the right to access, update, or delete your personal information, as well as to object to or restrict its processing. You may also have the right to data portability and to withdraw consent for data processing, where applicable. To exercise these rights, please contact us using the contact information provided below.

7. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your browsing experience and analyse website usage. You can manage cookie preferences through your browser settings or by using our cookie consent tool.

8. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on the Site with a new effective date.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Pottery Tools Australia

support@potterytoolsaustralia.com.au

PO Box 1432, Chatswood, NSW 2067

ABN 89 532 109 561